Frequently Asked Questions

mya7777 FAQ — Answers to Everything You Ask

From deposit and withdrawal questions to bonuses, game rules, and KYC — this page brings together the questions mya7777 players ask most often, organized by category.

mya7777 has put together this FAQ page for both new and long-time players. Deposit not going through, what does wagering requirement mean, how to play Shan Koe Mee, why is KYC needed — all of these are answered here in plain language. Questions are divided into 4 groups and you can browse them by clicking the tabs on the right.

Deposits

If more than 30 minutes have passed after your deposit, contact mya7777's 24/7 Live Chat. Have your transfer receipt (screenshot) and the time of deposit ready, then send them to the support team. Deposits via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer will be checked and resolved as quickly as possible.

mya7777 does not charge any deposit fees. However, service fees for KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers may vary depending on your own bank or payment service. Those fees are set by the bank or payment provider, not by mya7777.

The minimum deposit amount at mya7777 is 20,000 Ks and the minimum withdrawal amount is also 20,000 Ks. Transactions below this amount cannot be processed. This limit applies equally across KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer.

To deposit via Wave Money, log in to your mya7777 account and select Wave Money as the deposit method. Transfer the amount to the displayed recipient number through the Wave Money app, then enter the transaction ID in the deposit form and upload a screenshot of the transfer receipt. The amount will normally appear in your account within 5–30 minutes.

Bonuses and Promotions

Most games on mya7777 — including slots, live casino, football betting, fish shooting games, and lottery games — count toward the wagering requirement. However, the wagering contribution may differ by game type, so please check with the support team to be sure.

No, you cannot. The Welcome Bonus is a first-deposit bonus available once per player only. Each player may claim the bonus with one phone number, one set of personal details, and one account. If you attempt to open multiple accounts to claim the bonus again, mya7777 reserves the right to close those accounts.

The first-deposit welcome bonus is 100% up to 300,000 Ks. You must complete a wagering requirement of 15x the bonus amount before you can withdraw bonus funds. For example — if you deposit 20,000 Ks, you receive a 20,000 Ks bonus and your balance becomes 40,000 Ks; the wagering requirement is 20,000 × 15 = 300,000 Ks.

Under the Referral Program — the referrer receives 5% of their friend's first deposit as a bonus (maximum 10,000 Ks per person), and also earns a weekly commission of 0.3% from the referred players' qualifying bets.

The validity period of each bonus varies depending on the promotion terms. Once you receive a bonus, you should complete the wagering requirement as soon as possible. For details about expiry dates, you can ask the mya7777 support team via Live Chat.

Shan Koe Mee and 2D / 3D

In the 2D game, players choose a number between 00 and 99. If it matches the drawn lottery number, you win a prize. Results can be viewed on the mya7777 platform, where you can also check draw times and result times. No predictions can be made about which number will come out — the game is chance-based.

The 3D game requires matching three digits between 000 and 999. Prizes are higher than in 2D, but the odds of matching are lower. Results can be viewed on the mya7777 platform. You must match all three digits exactly to win, and no predictions can be made — results depend on chance.

Shan Koe Mee is a Myanmar regional card game played using a 5-card draw format. High-value cards (K, Q, J, 10) are discarded from each player's hand, and the player with the lowest remaining card total wins. You can play Shan Koe Mee on mya7777, and the game rules are shown within the game itself.

Yes, you can. The mya7777 platform is fully playable on a mobile browser, and you can play 2D, 3D, and Shan Koe Mee on both Android and iOS devices. No separate app download is needed — just access the site through your browser.

Account Verification (KYC)

mya7777 may request KYC verification when a withdrawal amount is large, when an account security check is needed, or when it is necessary to verify a player's personal details. It is not required immediately for regular play — if needed, the support team will notify you in advance.

For KYC, mya7777 accepts either a Myanmar National Registration Card (NRC) or a Passport. The document must be clear and legible. A selfie holding the document may also be requested if needed.

mya7777 protects personal information using SSL encryption technology. Documents you submit are kept in accordance with the player privacy policy and are not shared with third parties.

KYC verification is carried out to protect the security of a player's account and to confirm that payments are being made by the rightful owner. It also helps protect other players' accounts and upholds mya7777's fair play policy.

When withdrawing from mya7777, the name registered on your account must match the name on the bank account or payment service you are withdrawing to. If they do not match, the withdrawal may be rejected and your bonus and play history may be forfeited. Please register with your correct name from the start.

Need more help?

If you cannot find the answer to your question on this FAQ page, the mya7777 support team is available in Myanmar language 24 hours a day, 7 days a week. You can reach us via Live Chat or Email, and any issue will be resolved as quickly as possible.

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